Refund Policy

The honest summary

Digital products deliver instantly, so a "return" isn't physically possible — once you have the template, you have it. But we're reasonable people, and we'd rather you were happy than stuck with something that doesn't work for you.

14-day guarantee

If a template doesn't work as described, or simply doesn't fit your workflow, email us at hello@zoyak.tech within 14 days of purchase, from the email address on your order. You'll get a full refund — no interrogation. The only thing we'll ask is what didn't fit, so we can make the templates better.

EU/UK withdrawal note

By purchasing instant-delivery digital content, you consent to immediate performance and acknowledge that the statutory 14-day withdrawal right ends at the moment of delivery. Our voluntary 14-day guarantee above applies regardless, so in practice you're covered either way.

How refunds are paid

Refunds go back to your original payment method via Stripe, typically within 5–10 business days.