HELP
Questions, answered
Buying, delivery and getting set up in Notion. If your question isn’t here, write to us — a person replies within 1 business day.
Buying
3 questionsWhat exactly do I get when I buy a template?
A Notion duplicate link to a ready-made template page that you copy into your own workspace. Prices are one-time in USD — no subscription.
Do I need a paid Notion plan?
No — all templates work on Notion’s free plan.
Is checkout secure? Which payment methods work?
Payments are processed by Stripe. You can pay by card, Apple Pay or Google Pay, and the receipt comes by email.
Delivery
2 questionsWhen will I receive my template?
Instantly. Your Notion duplicate link appears on the confirmation page right after payment, and we also send it by email from hi@aikits.org. Keep that email — the link never expires.
I paid but didn’t get the email. What now?
Check your spam folder first. If it’s not there, email us at hi@aikits.org from the email address you used on your order and we’ll resend it. If you sign in with that same email, your templates are in your library too.
Using in Notion
3 questionsHow do I duplicate a template into my workspace?
Open the link, click Duplicate in the top-right corner of the Notion page, and pick the workspace you want it in. That’s it.
Can I rename properties or change the layout?
Yes. It is an ordinary Notion page: rename properties, add views, delete what you don’t need. Nothing is locked.
Can I get updates to a template?
Yes. Duplicate links stay current — when we improve a template, the link you received always points to the latest version.
Refunds
2 questionsWhat is your refund policy?
A 14-day money-back guarantee, no interrogation. Email hi@aikits.org within 14 days of purchase, from the email address on your order, and you get a full refund to your original payment method via Stripe — typically within 5–10 business days. Details on the refund policy page.
What about the EU/UK 14-day withdrawal right?
Buying instant-delivery digital content means the statutory withdrawal right ends at the moment of delivery. Our voluntary 14-day guarantee applies regardless, so in practice you’re covered either way.
Account
2 questionsDo I need an AIkits account?
Not to buy — you can check out without one. An account gives you a library of everything you’ve bought: sign in with Google or a one-time email link, no password. Use the email you paid with — orders placed without an account show up once you sign in with that same email.
Can I use a template for my team or clients?
Yes, you can use templates internally, including for client projects. What you can’t do is resell or redistribute the template itself — see the terms of service.